How to fix and design your ERP rollout?

Problem

At the start of the program, workstreams were not cooperating optimally which resulted in insufficient alignments, unknown dependencies, a lack of transparency and subsequently missing confidence on the local side.

Solution

An internal team supported by Sidekick Network experts was set up to prepare a template rollout approach with aligned tasks, deliverables, and a clear RACI for all local and central workstreams.

Result

The consistent template approach with a detailed procedure for further rollouts helped the team to work more efficiently, to increase transparency, and most importantly, to ensure the local teams understood the approach, their tasks, and the central team’s expectations. This largely contributed to strengthen the commitment of the local subsidiaries towards this strategic program.

Problem

5 involved systems (plus several legacy systems within the local sites) with the corresponding test systems with different release cycles for the E2E process formed a complex system landscape. This resulted in a challenging test execution, many misunderstandings during the test and production mass loads which put the go-live at risk

Solution

To ensure an efficient coordination and collaboration between the IT and Business during the test and mass loads, the leadership initiated a task force team with selected Sidekick experts in a separate project space to focus on the execution, and to be able to align each upcoming issues and misunderstandings as fast as possible.

Result

With daily reporting, status calls and a strong task force lead the test as well as the mass loads and migration could be finished successfully with a short delay.